|
About Your Insurer
- Insurer: Auto & General Insurance Company
Ltd
Physical Address: Cnr. Barry Hertzog and Napier Roads, Richmond, Johannesburg
Postal Address: P.O. Box 11250, Johannesburg, 2000
Tel: 011 489 4000
- The Compliance Officer P.O. Box 11250, Johannesburg,
2000
Tel: 011 489 4767
Fax: 011 489 4169
-
In the event of a claim or complaint, you must call the local branch of the insurer's
claims administrators, Hot-line Administrative Services (Pty) Ltd, at the number
that appears on your Schedule.
-
The type of cover appears on your Schedule.
-
For your premium obligations refer to your Schedule to the paragraph headed:"Payment
details" on your policy, for details regarding premium payable, the manner of payment
of premium and the due date for your premium.
-
If the premium for your policy is not received timeously, you will not have the
cover for the period for which you did not pay. From the second month's due payment
you will be allowed a 15 day period of grace, for payment of the premium. If we
do not receive the premium for two months in a row, the Policy will be cancelled.
- The rand amount of fees paid to your broker
as well as commission appears on your Schedule.
Other Matters of Importance
-
You must be informed of any material changes to the information referred to in the
above paragraph(s).
-
If the information in the above paragraph(s) was given orally, it must be confirmed
in writing within 30 days.
-
If any complaint to the intermediary or insurer is not resolved to your satisfaction,
you may submit the complaint to the Registrar of Short-term Insurance.
-
Polygraph or any lie detector test is not obligatory in the event of a claim and
the failure thereof may not be the sole reason for repudiating a claim.
- If premium is paid be debit order:
1) it may only be in favour of one person and may not be transferred without your
approval; and
2) the insurer must inform you at least 30 days before the cancellation thereof,
in writing, of its intention to cancel such debit order.
-
The insurer and not the intermediary must give reasons for repudiating your claim.
-
Your insurer may not cancel your insurance merely by informing your intermediary.
There is an obligation to make sure the notice has been sent to you.
- You are entitled to a copy of the policy
free of charge.
WARNING
Do not sign any blank or partially completed application forms. Complete all forms
in ink. Keep all documents handed to you. Make notes as to what is said to you.
Don't be pressurised to buy the product. Incorrect or non-disclosure by you of relevant
facts may influence an insurer on any claims arising from your contract of insurance.
Particulars of Short-term Insurance Ombudsman
Available to advise you in the event of claim problems which are not satisfactory
resolved by the insurance intermediary and/or insurer:
Postal Address: P.O. Box 32334, Braamfontein, 2017
Tel: 011 726 8900
Fax: 011 726 5501
Particulars of Registrar of Short-term Insurance:
Postal Address: Financial Services Board, P.O. Box 35655, Menlo
Park, 0102
Tel: 012 428 8000
Fax: 012 347 0221
SASRIA Limited
Reg. No. 1979/00287/06
STATUTORY NOTICE OF DISCLOSURE IN TERMS OF SECTION 4.2 OF THE POLICYHOLDER PROTECTION
RULES.
About your SASRIA (South African Special Risk Insurance Association) Cover.
-
You have purchased SASRIA cover.
-
The cost of your SASRIA cover is reflected on your Schedule.
-
For further details of what your SASRIA cover does and does not cover please see
your Policy Book.
- In the event of a claim under your SASRIA policy you must call your local branch
of Hot-line Administrative Services (Pty) Ltd., at the telephone number that appears
on your Schedule.
Consent to share information
"I acknowledge that the sharing of claims information and underwriting information
(including credit information) by Insurers is essential to enable the Insurance
Industry to underwrite policies and to assess risks fairly and to reduce the incidents
of fraudulent claims, in the public interest and with the view to limiting premiums.
On my own behalf and on behalf of any person I represent herein, I hereby waive
any right to privacy in any insurance information provided by me or on my behalf
in respect of any insurance policy for claims made or lodged by me and I consent
to such information provided by me or on my behalf in respect of any insurance policy
for claims made or lodged by me and I consent to such information being disclosed
to any other insurance company or agent. I also acknowledge that the information
provided by me may be verified against other legitimate sources or databases. I
also waive any rights of privacy and consent to the disclosure of any information
relevant to any insurance policy or claim concerning me."
|