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To take full advantage of our unique on-line features and for further guidance and step-by-step instructions on the application process, please click on the FAQ tab on the menu bar and read:
  • HOW DO I APPLY FOR AN AGENCY CODE AND ACCESS TO THE WEB?
  • HOW DO I APPLY FOR CODES FOR ADDITTIONAL STAFF?
  • PROCESS TO APPLY FOR WEB ACCESS FOR BROKERS WITH EXISTING AGENCIES OR CODES?
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FAQ
| FAQ |  | Glossary |  | Links |
 
What does THE A&G POLICY offer MY CLIENT?
Why does my Client's premium increase?
What happens if MY CLIENT DOES not pay A premium?
Can MY CLIENT pay THEIR premium directly to A&G?
Which amount CAN MY CLIENT insure THEIR vehicle for?
What is the difference between trade, market and retail value?
Why doES MY CLIENT have to take their vehicle for an inspection?
What is the time limit on reporting a claim and must MY CLIENT report it to the Police?
What is the procedure if MY CLIENT wants to claim?
What is an excess?
What if my client's claimed amount is less than their excess?
Why does my client have to pay an excess if it was not their fault?
Why does my client have to pay an additional excess if someone else drives their vehicle and has an accident?
Which panel beaters will be used when my client's vehicle is repaired?
Why are my clients asked so many questions when they phone in to claim?
Will my client's premium increase after a claim?
How does my client determine the correct value of their household goods?
What happens if my client is  "under-insured" in the event of a burglary?
Why does my client have to inform you if any of their details change?
What is a No Claims Bonus (NCB)?
What are the optimum viewing conditions for this website?
HOW DO I APPLY FOR AN AGENCY CODE AND ACCESS TO THE WEB?
PROCESS TO APPLY FOR WEB ACCESS FOR BROKERS WITH EXISTING AGENCIES OR CODES?
HOW DO I APPLY FOR CODES FOR ADDITTIONAL STAFF?
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